Return and Refund Policy
Return and Refund Policy
Last updated: July 01, 2025
Thank you for choosing ScaleMyStartup.
If for any reason you are not completely satisfied with a purchase, we invite you to review our return and refund policy. The terms below apply to all products or services you purchase from us.
Interpretation and Definitions
Interpretation
Words with capitalized initials have specific meanings. These meanings apply whether used in singular or plural form.
Definitions
Company refers to ScaleMyStartup, based in Delhi.
Goods means any items made available for sale through our Service.
Orders means a purchase request made by you for Goods or services.
Service refers to the website.
Website refers to ScaleMyStartup.
You refers to the individual or organization using the Service.
Your Order Cancellation Rights
You may cancel your order within 7 days of the contract or purchase date without giving a reason.
The cancellation period ends 7 days after the contract was signed or the product or service was delivered. To cancel, you must notify us with a clear statement. You can contact us at:
Email: [email protected]
We will process refunds within 14 days of receiving your cancellation request or returned product. Refunds will be made to the original payment method at no extra charge.
Conditions for Returns
To be eligible for a return:
The item must have been purchased within the last 7 days
The item must be in its original packaging
Goods that cannot be returned include:
Customized or personalized items
Items not suitable for return due to their nature, expiry, or hygiene reasons
Items that have been unsealed after delivery
Items that are mixed with other products after delivery and cannot be separated
We may refuse returns that do not meet the conditions above.
Only regular-priced items are eligible for refunds. Items sold at a discount may not be refunded unless required by law.
Returning Goods
You are responsible for the cost and risk of returning items. Please return items to:
Delhi, India
We are not responsible for items damaged or lost in return shipment. Use a trackable and insured shipping method. Refunds will only be issued after we receive the items or receive valid proof of return delivery.
Gifts
If an item was marked as a gift and shipped directly to you, you may receive a gift credit for the return. After we receive the returned item, a gift certificate will be issued.
If the item was not marked as a gift or was sent to the gift giver first, the refund will go to the original purchaser.
Contact Us
If you have any questions about this policy, please contact us at:
Email: [email protected]
Last updated: July 01, 2025
Thank you for choosing ScaleMyStartup.
If for any reason you are not completely satisfied with a purchase, we invite you to review our return and refund policy. The terms below apply to all products or services you purchase from us.
Interpretation and Definitions
Interpretation
Words with capitalized initials have specific meanings. These meanings apply whether used in singular or plural form.
Definitions
Company refers to ScaleMyStartup, based in Delhi.
Goods means any items made available for sale through our Service.
Orders means a purchase request made by you for Goods or services.
Service refers to the website.
Website refers to ScaleMyStartup.
You refers to the individual or organization using the Service.
Your Order Cancellation Rights
You may cancel your order within 7 days of the contract or purchase date without giving a reason.
The cancellation period ends 7 days after the contract was signed or the product or service was delivered. To cancel, you must notify us with a clear statement. You can contact us at:
Email: [email protected]
We will process refunds within 14 days of receiving your cancellation request or returned product. Refunds will be made to the original payment method at no extra charge.
Conditions for Returns
To be eligible for a return:
The item must have been purchased within the last 7 days
The item must be in its original packaging
Goods that cannot be returned include:
Customized or personalized items
Items not suitable for return due to their nature, expiry, or hygiene reasons
Items that have been unsealed after delivery
Items that are mixed with other products after delivery and cannot be separated
We may refuse returns that do not meet the conditions above.
Only regular-priced items are eligible for refunds. Items sold at a discount may not be refunded unless required by law.
Returning Goods
You are responsible for the cost and risk of returning items. Please return items to:
Delhi, India
We are not responsible for items damaged or lost in return shipment. Use a trackable and insured shipping method. Refunds will only be issued after we receive the items or receive valid proof of return delivery.
Gifts
If an item was marked as a gift and shipped directly to you, you may receive a gift credit for the return. After we receive the returned item, a gift certificate will be issued.
If the item was not marked as a gift or was sent to the gift giver first, the refund will go to the original purchaser.
Contact Us
If you have any questions about this policy, please contact us at:
Email: [email protected]